Store Policy

📦 Product Condition & Availability All items sold by BrittonStore are sourced through overstock, liquidation, shelf pulls, or customer returns. Because of this, items may show minor cosmetic wear or be missing original packaging unless otherwise stated. We do our best to accurately describe and photograph each product. Inventory is limited and subject to availability. Once an item is sold, it may not be restocked.

 

💳 Payments We accept secure online payments through our checkout system. All prices are listed in USD and are subject to change without notice. Orders are processed only after payment is successfully completed.

 

🚚 Shipping & Processing Orders are typically processed and dropped off within 2–7 business days, though processing times may vary depending on volume and availability. Shipping times are estimates and may vary once the package is in the carrier’s possession. Tracking information will be provided when available.

 

🔄 Returns & Refunds Due to the nature of our business, all sales are final unless otherwise stated in the product listing. Returns or refunds may be considered only if: The wrong item was sent The item arrives significantly damaged The item does not match the description provided Any approved return requests must be submitted within 48 hours of delivery.

 

❌ Cancellations Orders may be canceled only before shipping. Once an item has been shipped or dropped off, the order cannot be canceled.

 

📍 Local Pickup Local pickup may be available for select items in Springfield, IL. Pickup details will be provided after purchase if applicable.

 

📞 Customer Support If you have questions about an item or an existing order, please contact us through our website or provided contact information. We aim to respond as quickly as possible.

 

🛡️ Policy Updates Store policies may be updated at any time without prior notice. Please review this section before making a purchase.